Frequently Asked Questions
Garden Creations have compiled a list of the most frequently asked questions that we receive. Simply click on each question and the answer will appear below the question. If you have additional questions, please call us to discuss.
What warranty do you offer for plants you install?
All palms and trees carry a limited 1-year warranty. All plant material carries a 90-day limited warranty providing proper care and maintenance procedures have been followed. Plant loss due to negligence, an act of God or vandalism are not covered. Contractor reserves the right to inspect plant material and deny any claims for warranty with good cause. Warranty requires a monthly maintenance contract to remain in effect.
Do you charge for estimates?
There is no charge for maintenance estimates and landscape installation estimates. Landscape Plans and Landscape Lighting Plans are fee based with the option of crediting the fee to the final invoice.
Are you insured?
We are licensed by Broward County and carry liability insurance, worker’s comp insurance, and commercial auto coverage for both your protection and ours.
What is the best way to contact Garden Creations?
You can contact us in multiple ways:
Via Phone at (954) 680-8706
Via Fax at (954) 680-8707
Via Email at email@example.com
When is payment due?
Landscape maintenance invoices are due on a Net 30th basis. Landscape Installation and Landscape Lighting Installation invoices require a 50% deposit with contract with the balance due upon completion of the work.
Do you fertilize plants?
We fertilize all plantings at the time of installation. We offer regular fertilization plans as an additional service.
How often should I water my plants?
Newly installed plants should be kept moist and not allowed to dry out to the point of wilt. This will vary depending upon the time of year and the soil conditions and the size of the root ball. Rule of thumb would be daily for the first 2 weeks, odd days over the next 2 weeks then 2-3 times weekly until established.
Is the labor cost included in the price of the plant or is it separate?
Our pricing includes the cost of the plant and installation. Additional cost for delivery sometime applies.
Do you bring in new soil?
Depending on the soil conditions at the site we may or may not add soil amendments like topsoil, sand, potting soil, overburden, compost and mulch.
What’s the smallest and the largest job you have done?
Our job sizes have ranged from $500 to $86,000
How frequently do we get service?
Our service contracts are customized to each property and owner. The most common service schedules range from 27 to 36 visits per year.
What’s include in a maintenance visit?
Each of our customers have a detailed landscape maintenance service contract. Generally speaking, lawn cut, trim, edge and clean up are always included. Hedge trimming and minor tree trimming are also part of our regular routine.
Which time of day is the best to water my lawn and landscape?
We recommend that sprinkler watering takes place in the early morning hours 1AM – 5AM. Watering at night allows the water to sit overnight which may increase the development of fungus and other disease.
Do you plant fruit trees?
We prefer not to handle citrus and tropical fruit tree installations.
What other services do you offer?
Pressure cleaning, garden retaining walls, minor sprinkler repair, landscape lighting, decorative walkways, fountain installation.
Do your crews speak English?
Each crew has a supervisor who speaks English and Spanish. Please call the office directly should communication be an issue. We are in direct contact with our crews and we can make sure any special request is taken care of.
Where is your office located?
Our office is located in Southwest Ranches which is close to all of our service areas.
What areas do you service?
Weston, Davie, Sunrise, Plantation, Cooper City, Pembroke Pines, Ft. Lauderdale, Coral Springs, and Southwest Ranches.
Do you do commercial work?
We service both residential and commercial customers ranging in size from less than an acre up to 40 acres.
What ancillary services do you offer?
We also offer through our sub-contractors: Sod work, Tree Trimming, Sprinkler installation, Fertilization and Pest Control.